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Warranty

All Bonny Bots products are covered by a 12 MONTH warranty.

This warranty is non-transferable and is void for our nappies purchased preloved. The proof of original purchase is required.

To file a claim, please send an email to bonnybots@outlook.com with your order number, date of order, place of purchase and any photos.

Please note that the replacement product may not be in the same print or colour as the original purchase, though we will try our best to provide a like for like replacement this will depend on stock.

What is covered by our warranty.

  • Snaps (Other fastenings)
  • Stitching
  • PUL

What is NOT Covered by our warranty (Not limited to)

  • Normal wear and tear such as:
    • Pilling of fleece
    • Staining
    • Fading of any materials
    • Relaxing of elastics
    • cosmetic damage (snags etc)
  • Excessive wear and tear
  • Print placement
  • Washing above 60 degrees
  • Using Bleach or Fabric softeners
  • Excessive tumble drying at a high temperature.
  • Any type of modification to original product.

Please note leaks are usually an issue caused by fit or enough absorbency and not covered by the warranty, if you are experiencing issues with leaking please do contact us and we will be willing to help to resolve this.

Any Further queries about our Warranty please contact us at bonnybots@outlook.com